BM
Bongani M
1 reviews | Active since Nov 2017
22 Nov 2021, 13:56
Premium increase over nothing
Last week I received a premium increase of R160 from MiWay after being with them for a year. So today I called them and spoke to Nompumelelo who did not even try to lower my premiums. Infact she wanted to increase my excess in order to lower my premiums. Bear in mind I work from home 5 days a week yet they want to increase my premiums. Really disaponted with MiWay as I thought they knew what they are doing. Pathetic service at its best.
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MiWay Insurance's replyOfficial
22 Nov 2021, 14:02We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply22 Nov 2021, 14:02
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,