SM
SIbusiso M
1 reviews | Active since Mar 2010
24 May 2015, 21:58
Premium debited a day earlier
<br> I am unhappy with the fact that my premium was debited from my account on 24 May. I have taken time to revisit my policy document and it states that my preferred collection date is the 25th. The reason for that is because \I want things done my way". My account is now in arrears and I believe my bank is going to penalize me for this. I believe that as a loyal customer"
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MiWay Insurance's replyOfficial
29 May 2015, 15:44Hello sbubangs,
We're so sorry for the early debit on your account. Inno has been in touch to discuss your concern with you in more details, and we assure you that we'll improve our service delivery - thanks to feedback such as yours!
We urge you to give us a shout if you have any other queries.
Kind regards,
The MiWay Team
We're so sorry for the early debit on your account. Inno has been in touch to discuss your concern with you in more details, and we assure you that we'll improve our service delivery - thanks to feedback such as yours!
We urge you to give us a shout if you have any other queries.
Kind regards,
The MiWay Team
MiWay Insurance's reply29 May 2015, 15:44
Official
Hello sbubangs,
We're so sorry for the early debit on your account. Inno has been in touch to discuss your concern with you in more details, and we assure you that we'll improve our service delivery - thanks to feedback such as yours!
We urge you to give us a shout if you have any other queries.
Kind regards,
The MiWay Team
We're so sorry for the early debit on your account. Inno has been in touch to discuss your concern with you in more details, and we assure you that we'll improve our service delivery - thanks to feedback such as yours!
We urge you to give us a shout if you have any other queries.
Kind regards,
The MiWay Team