CM
Clyde M

1 reviews | Active since Mar 2009

06 Nov 2018, 10:15

Poorest Service from Claims

I had a windscreen claim logged and approved on the 7th of July 2018. PG glass MIWAY's provider could not replace my glass to original condition. 2 Months later MIWAY then said I should get a quote from Glassfit, went to Glassfit but they also could not. Ultimately I got a quote from Peugeot and installation at Glassfit. This was sent to Nonnie Khumalo in claims on the 28th of August 2018. Till date no response. Thats over 2 months with no response. Thats real bad.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply06 Nov 2018, 10:26
Official
We appreciate your feedback and the time taken to write to us. We have passed it on to the right team and someone will give you a shout soonest. Please accept our sincere apology in the interim for any hassles we have caused you!

Best regards,
The MiWay Team