POOREST SERVICE EVER

I joined Miway insurance to cover my vehicle that I'm doing business with two months back and I regret it. I did the inspection of the car and they never uploaded and later when I called in I was told that it is uploaded and got a email from the agent confirming it. I then started getting emails to say that the tracking devices I have on the car is not in line with their requirements and they told me that they will refer the matter to NETSTAR to call me. They haven't and I call Miway every second day to remind them of this as they said I'll have limited cover if it's not fitted. One agent of them told me I'll be covered since the fault is from them. Yesterday I got emails saying I'll be partly covered since the tracker is not yet fitted and the inspection is not received but they deduct every month and don't do the booking. I however have recordings of the calls as well as proof of the inspection sent to them and them confirming it's uploaded.