1 reviews | Active since Sept 2016

15 Sept 2017, 18:09

Poor Workmanship-Amateur Panel Beaters

I barely had my vehicle for a week from the Panel Beater elected by Miway and the poor workmanship on the vehicle is horrific.

The bumper of the vehicle is not aligned as well as the paint job. The VW logo is skew as well as the black bumper park.

Is this really what I pay Miway every single month. Its a waste of money that I pay you guys as well as the access fee which I had to pay. I am wondering what would have happened had I been driving on the N1. Are you aware the danger my life would have been under had that bumper fallen off.

I always have to struggle and complain before I receive any assistance from this insurance. Anybody reading this save yourself headaches and heartache and go to a different insurance because Miway suc****!!

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Replies (2)
MiWay Insurance
MiWay Insurance's reply18 Sept 2017, 07:51
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. An agent will be in contact with you shortly to discuss your concerns.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply19 Sept 2017, 10:55
Official

Please accept our sincere apology for the hassles you’ve experienced Dimpho!

Cathy has since been in touch to discuss. Our service provider has assured us of their commitment to get your car ready ASAP! Please give us a shout should you need anything else in the interim.

Kind regards,
The MiWay Team