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Thandazani C
1 reviews | Active since Apr 2022
08 Dec 2022, 09:14
Poor tyre insurance ****
Miway has a very bad customer service, I took a tyre insurance and now i have a problem with a tyre and they don't say anything about assisting me after a whole 2 weeks of my claim and I'm still driving with a spare tyre and now I don't know if I should buy a tyre or not since they busy telling me the matter is still with the assesors.
Save your time and never take this tyre insurance of them its a ****!
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Replies (4)0
Replies (4)
MiWay Insurance's replyOfficial
08 Dec 2022, 09:41 We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply08 Dec 2022, 09:41
Official
We're really not happy we kept you waiting; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly to see how we can fix this for you as quickly as possible. Thanks for your understanding!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
TC
Thandazani C's updateReviewer Update
08 Dec 2022, 09:51I will be waiting and I'm tired of waiting now bcoz if something happens to my spare tyre I'll be left with no tyre and your consultants always promise to call me back but not a even a single consultant has ever called me regarding this claim.
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Thandazani C's update08 Dec 2022, 09:51
Reviewer Update
I will be waiting and I'm tired of waiting now bcoz if something happens to my spare tyre I'll be left with no tyre and your consultants always promise to call me back but not a even a single consultant has ever called me regarding this claim.
TC
Thandazani C's updateReviewer Update
08 Dec 2022, 09:54Jessica's team leader was suppose to call me a week ago but she never did because your clients mean nothing to your business but they're only expected to pay those premiums without any fail and when it's time to claim it becomes a hassle. The team leader is not doing his or her job they way he's expected to do.
TC
Thandazani C's update08 Dec 2022, 09:54
Reviewer Update
Jessica's team leader was suppose to call me a week ago but she never did because your clients mean nothing to your business but they're only expected to pay those premiums without any fail and when it's time to claim it becomes a hassle. The team leader is not doing his or her job they way he's expected to do.
MiWay Insurance's replyOfficial
08 Dec 2022, 10:52We love winning when it comes to service, so we’re sorry your recent experience didn’t reflect that. Your feedback has been passed on to the right team and someone will be in touch soon to turn this around for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply08 Dec 2022, 10:52
Official
We love winning when it comes to service, so we’re sorry your recent experience didn’t reflect that. Your feedback has been passed on to the right team and someone will be in touch soon to turn this around for you. Best regards,
The MiWay Team
The MiWay Team