Poor turnaround
<p>terrible service I am getting from Busisiwe Damana who is dealing my claim. After she failed to properly explain things her colligue Kwena Papole assisted with additional info on how to go about getting my own quotation of the vehicle damage. My car was release I have been sending emails trying to follow up, no response from Busisiwe, she has been ignoring , I need to be allocated another consultant who will be dedicated and willing to assist.</p>
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Replies (3)
MiWay Insurance's replyOfficial
07 Aug 2017, 13:33Thanks for bringing this to our attention, we'll follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply07 Aug 2017, 13:33
Official
Thanks for bringing this to our attention, we'll follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
15 Aug 2017, 14:36Apologies for the let-down on your claim Zama!
Busi has since been in touch to discuss your concerns. We’re also happy to report that your car has since been moved to our service provider. Please give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply15 Aug 2017, 14:36
Official
Apologies for the let-down on your claim Zama!
Busi has since been in touch to discuss your concerns. We’re also happy to report that your car has since been moved to our service provider. Please give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's replyOfficial
15 Aug 2017, 14:36Apologies for the let-down on your claim Zama!
Busi has since been in touch to discuss your concerns. We’re also happy to report that your car has since been moved to our service provider. Please give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
Best regards,
MiWay Insurance's reply15 Aug 2017, 14:36
Official
Apologies for the let-down on your claim Zama!
Busi has since been in touch to discuss your concerns. We’re also happy to report that your car has since been moved to our service provider. Please give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
Best regards,