Poor Services

Good Day,

Please tell me why is it so difficult to rectify your mistake, you dont keep me updated, you just keep quiet, but you are the one who recorded incorrect information on my credit record at the credit bureaus??????

Unfair business ethics Hi, when are you planning to correct your mistake, this matter was reported to you on the 09th of September 2022,

Forwarded Conversation Subject: Incorrect credit information ------------------------

From: Johan Jacobs <***********> Date: Fri, Sep 9, 2022 at 11:36 AM To: <***********>, <***********>

Good day,

Regarding the attached, can you please explain why Miway recorded two accounts on my credit record, but I only pays an amount of R628 to you?

The credit bureau(transunion) are reflecting R529 as well as R628,

Please rectify immediately?

Johan Jacobs - Identity Number: **********080

---------- From: Johan Jacobs <***********> Date: Wed, Sep 28, 2022 at 8:46 AM To: <***********>

Good day Sir,

Hope you are doing well,

Is it possible that you can get someone to assist me with the below, I'm still waiting for it to be rectified?

Thank you,

Johan Jacobs

We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologise for the inconvenience you’ve experienced.

Best regards, The MiWay Team