Poor service with claim and repair of vehicle

617134Had an accident with my car on 6 March 2015. Got claim number same day and I send photos of the damaged car to Miway immediately. Car was took to panelbeaters on 12 March 2015. Claim approved on 17 March - nearly 2 weeks later. I had to pay R3 500.00 immediately to panel beaters - they refused any service if you do not pay. My car is still not fixed and today is 21 April 2015. <br> <br> Miway do not answer ANY calls - including the claims officer and the customer service. All calls went immediately to voice mail. ALL my emails to claims officer as well as customer services are unanswered. There is no way that I can get any reaction from them. I have to take my daughter to work quite far from where I work and fetch her in the afternoons through heavy traffic and it cost us hundreds of Rands on Petrol. <br> <br> This service is totally unacceptable and makes my life very difficult instead if assisting me. I have no idea how to deal with this matter. I also get very different messages from the panel beater when I ask on progress of the car!!!!