Poor Service, Unsatisfied client, Angry Client.

I am actually appalled/ disgusted by the service received from Miway. I have been a loyal client with Miway for over 5yrs, It all started when I added more cars in my profile. I personally had 3 cars insured, i than added my Mom's car which was debitted from her account, I then later added my sister's car which was also debited from her account. So in total it was 5 cars being debitted from different accounts.

Suddenly things went south, where they would debit my cars under my sister , or my sister's car under me or my cars being debitted under my mom .

I called numerous times requesting them to fix this as its affecting my policy. I was promised at numerous that a senior consultant/manager will contact me and it never happened. Is this how Miway treats their loyal clients?

I then received an email from miway telling me my policy has been canceled ??. Zero customer care, nobody at Miway took their time to understand my profile , They were just quick to throw me away like trash.

Last week i called again as ny sisters car was not canceled so i needed to cancel her car as the account holder. Imagine my cars cancelled but my sister's car was still covered. So i called to cancel her car, i was then asked why , i told the agent that I am not happy with Miway and he requested to transfer me to the cancelation department. The consultant i spoke to tried to retain me but the issue was that he could not get me the qoute similar to what i was paying, policy was over R1700 for 2 cars yes I was paying for 3 cars for just over R1000. And he said unfortunately he cannot give me the amount I was paying as the system is refusing ? I then said I refuse to pay higher as this whole thing is not my fault. He said there is nothing he can do.

This is Miway whom i have referred most of my friends abd family to. Today am being ill treated , zero care, Your slogan says you do things my way, are you really leaving up to your standards.

Im disgusted and angry