Poor service &Unprofessional low BUSINESS Ethics

Did you know that emails does not suffice as cancellation if you email MIWAY?? Did you know that MIWAY will not even bother to reply to your email when you request to cancel your insurance?Even after 4 attempts of deducting a premium from your personal account and you have reversed all 4 payments and still they will go on deducting from your account,And you as a client repudiated all those payments,they will not even bother calling you only when i decided to call them did they decide to send me a stinking cancellation letter that "due to lack of payment and bad payment history have they now decided to cancel my policy"what ****?????!!!! I was the one who cancelled im April 2018 and now they want to try and Tarnish my record !!!! Miway se MOER!!! Unprofessional i tell you !!!