PN
Phethile N
1 reviews | Active since May 2012
18 May 2022, 12:40
Poor service to no service
I was involved in an accident in November 2021, and it's the 18th of May 2022 my car is still not fixed properly, I have spoken to Henk Groenewald, Casper Howe,Ben Loubser, Bossie Van Wyk. the car was with Precision Auto in silverlakes and they messed up even things that were not damaged now I as a client should wait for the panel beater to have a courtesy car when ever they feel like it.I want my car fixed as in yetsreday
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
18 May 2022, 12:53We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply18 May 2022, 12:53
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
PN
Phethile N's updateReviewer Update
03 Jan 2023, 12:29It is the 3rd of January 2023 to date I'm having issues with the car and this insurance don't want to assist when I tell them the car has issues, I'm asked what do I want them to assist with???? The car is giving issues after issues after issues ever since and no1 wants to take accountability...just last week it was in with BMW waterfall and after we paid on our own as we had to attend to our brother's funeral using the same vehicle (which we want to be reimbursed) again the vehicle is giving issues, the boot reopens as soon as we close it(which then unlocks the doors) but again no1 wants to acknowledge that all this is caused by the accident Precision Auto did a ****ty job on the car from the onset and Miway should sort it out with them. I have been doing the ping pong for a while now back and forth from Midrand to where Precision is located it is not fair (Car has been sent back over 6 times with issues). I WAS INVOLVED IN AN ACCIDENT IN NOVEMBER 2022 BY THE WAY ( C*** )
PN
Phethile N's update03 Jan 2023, 12:29
Reviewer Update
It is the 3rd of January 2023 to date I'm having issues with the car and this insurance don't want to assist when I tell them the car has issues, I'm asked what do I want them to assist with???? The car is giving issues after issues after issues ever since and no1 wants to take accountability...just last week it was in with BMW waterfall and after we paid on our own as we had to attend to our brother's funeral using the same vehicle (which we want to be reimbursed) again the vehicle is giving issues, the boot reopens as soon as we close it(which then unlocks the doors) but again no1 wants to acknowledge that all this is caused by the accident Precision Auto did a ****ty job on the car from the onset and Miway should sort it out with them. I have been doing the ping pong for a while now back and forth from Midrand to where Precision is located it is not fair (Car has been sent back over 6 times with issues). I WAS INVOLVED IN AN ACCIDENT IN NOVEMBER 2022 BY THE WAY ( C*** )