1 reviews | Active since Oct 2016

16 Oct 2020, 09:59

Poor service through Miway to backyard Pannelbeater causing damage to car

We gave our Toyota 86 car in through Miway and received such inferior quality work that we only collected the car after 3 attempts. The 1st time there was a second hand light filled with moist replaced. The second time there was additional scratches on the car which was not there before and on the 3rd time we collected the car on a cloudy day so we could not see the white patches in the paint on the silver. On a Sunny day we could see the white patches. We took the car back this morning and they said this back yard dealership has another owner. We took the car to them and they said they have all kinds of fairy tales about the cause of the white patches but of course it is not their fault. We will never take a car to HJ Bosch Collision Repair Centre again and also cancel our policy through Miway

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Oct 2020, 10:23
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.  Best regards,
The MiWay Team