Poor service rendered by Miway insurance.

I am very dissapointed by the service I got from Miway home insurance, I claimed for my LG TV 60 inch on the 21st of May 2025, they sent an assessor to come and check the TV and rep**** that my claim was not successful due to wear and tear. I lodged a dispute because when I took the insurance 3 years ago I was never made aware of such. I am very sad that i have been paying Miway all these years only to find out that they wont help me onwday. I will never reccommend Miway insurance to anyone because I feel like their service is poor and unjust.