Poor service - read before you sign up with Miway or if you plan on extending your current contract.

Pathetic and extremely poor service from miway and their appointed assessors. On the 17th of Feb I made a claim for my vehicle. The assessors took 3 weeks to assess my vehicle and even, well as per them, they took it to a Volkswagen service center for a second opinion and found nothing wrong with my vehicle after me explaining on numerous occasions that it's the right suspension that needs to be checked. The very next day after collection I took my vehicle to the exact same service station that they took it too and found out that there was 18k worth of damage.

After about 4 weeks, miway finally got back to me stating that they will pay me out minus my excess and me being lenient accepted.

We are in the 6th week since my claim, my vehicle is still not repaired, nor have I been paid out.

If Miway sees this post, please make sure I get a call and the full quoted amount sent to Gloria Machete, I would not want any excess to be removed as for almost a month and a half I've been traveling with public transport, and all this effort to get ahold of you guys.