TK
Thabo K
1 reviews | Active since Jul 2019
02 Jun 2022, 00:11
POOR SERVICE, POLICY NOT CANCELED.
I have being trying to cancel my insurance policy all day without any help. It is unfortunate that the last consultant I was in contact with I remember her name, Zandile Gumede. I have received cheaper insurance elsewhere and it is already active for the 1st of June. I have no interest if you can beat my insurance premium, please cancel my insurance policy and refund me my full premium. Your delay tactics will result in you providing service that I do not need and wanting to bill me for those days. PLEASE CENCEL MY INSURANCE POLICY.
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MiWay Insurance's replyOfficial
02 Jun 2022, 09:24It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply02 Jun 2022, 09:24
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you. Best regards,
The MiWay Team
The MiWay Team