Poor service on claims

This is the worst insurance company to insure anything with. This company takes 4 weeks to review a claim, they even have management meetings, just to discuss ur claim and to find a loop hole not to payout a claim. I've submitted a claim for items that was ****** from the back of my bakkie. The items was covered underneath the black leather sheet thats part of my bakkie. It wasn't exposed to the eye, so Noone would have known it was there, if they hadn't unclipped. The leather sheeting. Because this leather sheeting wasn't a mechanism that locked, they repudiated my claim. So how can u pay for an insurance, month in, and month out, when u claim, they goo and look for a technicality not to pay. Pls people stay away from the company. Rather pay that little bit extra knowing that u will not be technically investigated just not to pay ur claim.