Poor service, never any feed back!!!

I am really disgusted by Miway's service, I submitted a claim and with every single step of the process I have to keep calling to get feedback and I can never get a hold of the agent they have assigned to handle my claim, this number is forever on voicemail: *** and she never responds to emails I send to her on [Email Removed] but when it is time to collect their premium they are never late, when we have to claim we have to put up with nonsense like this!!!!!! VERY ANGRY!!!!!!