1 reviews | Active since Oct 2012
Poor Service - Long standing customer
It is with great regret that I find the need to write this review. After more than 5 years with MiWay (2 cars, household contents, building insurance etc.) I was in my first accident, My car was Poorly repaired and since getting my car back (2 weeks ago) I have been calling and emailing for assistance and flagging the poor repair work done, MiWay has done nothing concrete or provided any assistance. They continue to enjoy the debits going off, but is not doing anything about the shoddy work done - the repair was a checklist, despite the poor service and workmanship. They clearly went for the cheapest option in terms of repair - the issues raised are (but not limited to: The color was not matched correctly – my car is now two-toned My light and grill is not sitting flush – different on the other side My bonnet was repaired and not replaced, there are lines and scratches on the bonnet of the poor workmanship The badge of the car is damaged from the accident and not replaced Lights are not sitting correctly in the grill The lights angles are out, one shines ahead and the other towards the floor Aircon is not working Grills are not lining up The gap between fender and bonnet is widened. The one light is further in (where the impact was) vs the other light – I can even place my entire hand under the bonnet by the light even though the bonnet is closed (I cannot do it on the other side) Clips and plugs are laying loose under the bonnet and just dangling around Bumper and fenders are not sitting flush – can see the clips Spot lights are not in position and are sitting deeper than it should not flush
Best regards,
The MiWay Team
Best regards,
The MiWay Team
