Poor Service Level

This goes out to Mahlatse from the call centre of MiWay that responded to my WhatsApp messages today. I am very disappointed with your service. Not only do you not listen when you called me by you obviously cannot read simple WhatsApp messages. Your response was so of the point it became frustrating for me and to such a point when you called me that your team leader had to come on the line , of which she was listening to. She read your response on WhatsApp and confirmed that you were distracted and not concentrating at the time. She apologised on your behalf. I am a new client who signed up today and if this is the service I receive from MiWay who employees people who cannot read and respond accurately to the simplest of request. What going to happen when I seriously require your assistance. Miway you really need to jack up your service level and at least employ people that are competent in their jobs bs after all you are in the service industry so start 🐕🦺 Ng. Regards.