zM
zamokwakhe M
1 reviews | Active since Jan 2014
27 May 2015, 02:08
Poor service, I will never ever use Miway again
I have three cars covered by Miway. One covered under my name the other two under my wife's name. I traded in the other vehicle, so I called Miway to cancel. I was unsuccessful. Came end of the mont they debited my account. Called them for the refund, was told to bring the proof of purchase. I have just sent an affidavit waiting for a call. That was the first car. I also traded in the other vehicle. I also informed them that. They debited my account again. I am spending too much time on the phone trying to cancel, I am being moved from pillar to post. I am being made to hold till the phone cuts off.
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Replies (1)MiWay Insurance's replyOfficial
02 Jun 2015, 16:43Hello Mdonswa,
We need to unconditionally apologise for upsetting you, and we assure you that it is never our intention to frustrate our clients in any way! Tumi has since been in touch and she confirmed that your policy has been cancelled.
We're sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
We need to unconditionally apologise for upsetting you, and we assure you that it is never our intention to frustrate our clients in any way! Tumi has since been in touch and she confirmed that your policy has been cancelled.
We're sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
MiWay Insurance's reply02 Jun 2015, 16:43
Official
Hello Mdonswa,
We need to unconditionally apologise for upsetting you, and we assure you that it is never our intention to frustrate our clients in any way! Tumi has since been in touch and she confirmed that your policy has been cancelled.
We're sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
We need to unconditionally apologise for upsetting you, and we assure you that it is never our intention to frustrate our clients in any way! Tumi has since been in touch and she confirmed that your policy has been cancelled.
We're sorry to lose you as our client and we wish you all the best!
Best regards,
The MiWay Team
