MK
Mathapelo K
1 reviews | Active since Jun 2012
16 Mar 2021, 15:34
Poor service /Horrible customer services on claims
Lodge a claim C***, the consultant asked us to send the documents to LorealH and advised the claim should take 24 hour for a response. After several calls and email, we never heard from Loreal or anyone from Miway, this is so frustrating and *********.
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MiWay Insurance's replyOfficial
16 Mar 2021, 16:41We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. Best regards, The MiWay Team
MiWay Insurance's reply16 Mar 2021, 16:41
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around. Best regards, The MiWay Team