1 reviews | Active since Dec 2012
POOR SERVICE FROM MIWAY INSURANCE: CLAIM C837608
<p>After a succesful claim approval from Miway, I've experienced poor service afterwards. It has been 58 days of fustrations that has been caused by Miway insurance and panel beater with regard to fixing the car. The insurance is failing to deal with the panel beater for causing the delay, instead I'm the one who is somehow forced to keep communication with both parties. I have complained several times to the manager and their complains department but no one ever tried to get back to me. The agreement between insarance and panel beater was to complete the work in ten days but that has not happened and I need the car by Tuesday. This is totally unacceptable, every month I fulfill our agreement by paying my account. </p>
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
We have passed your message on to our Claims team and someone will be in touch to assist you.
Best regards,
The MiWay Team
Apologies for the hassles you experienced on your claim Xolani!
Ursula has since been in touch to discuss your concerns, as well as the status of your car’s repairs. Our service provider has assured us of their commitment to get your car repaired ASAP, and we urge you to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
Apologies for the hassles you experienced on your claim Xolani!
Ursula has since been in touch to discuss your concerns, as well as the status of your car’s repairs. Our service provider has assured us of their commitment to get your car repaired ASAP, and we urge you to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
