SG
Seelan G

1 reviews | Active since Nov 2018

25 Mar 2022, 12:29

Poor service from Miway insurance

Very poor turn around. I have logged a claim in January, only at the end of February did I get a service agent call me to assess the problem. Only to find out that they have not been charging for that particular item. So I asked for the recording of the contract and upto date nothing has come forth.

They know that they have made a mistake and now they are avoiding my mails.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply25 Mar 2022, 12:41
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced. 

Best regards,
The MiWay Team