GW
Gerhard W
1 reviews | Active since Nov 2020
30 Jan 2021, 09:50
Poor service from Miway insurance
Launched a claim about 5 days ago and so far I have not received any feedback or a call back. Launched 2 claims and several call backs on the app and still no reply. Even spoke to a someone on Facebook that said they will get back Shortly but nothing....send an email, placed the same claim twice and placed several call backs....and nothing!!
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
30 Jan 2021, 10:00We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologize for the inconvenience you’ve experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply30 Jan 2021, 10:00
Official
We’re so sorry to hear of your frustration. We’ve let the relevant team know, and someone will be in touch with you soon. In the meantime, we’d like to apologize for the inconvenience you’ve experienced.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
GW
Gerhard W's updateReviewer Update
30 Jan 2021, 10:10Thank you for that apologies but what I really need is someone to get back to me...a real person that can process my claim. Thank you
GW
Gerhard W's update30 Jan 2021, 10:10
Reviewer Update
Thank you for that apologies but what I really need is someone to get back to me...a real person that can process my claim. Thank you