KM
KHUTSO M

1 reviews | Active since Jun 2015

18 Nov 2019, 21:38

Poor service from Miway consultant Quinton koopman nd prestige pannelbeater

I got accident and my claim was approved my car was repaired but i was not satisfied as noticed that my car s atmospheric temperature sensor was not installed back nd i cant see the outside temp anymore and my air conditioning hose that is bent nd making contact with engine heat shield its noy replaced, i called the repairer the promised to fix it but no update nothing, i emailed my claim handler from miway Quinton koopman to call me nd i explained why he never bothered to reply not to call me am very disappointed by the service provider Prestige pannelbeater in phalaborwa and Miway agent Quinton koopman now my car is going with faults but i ve never missed a premium in the past 6yrs with miway,i ve evidence that shows it was hanging on the car immediately after accident but now its wire is hanging loose,its so disappointing from Quinton

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Replies (1)
MiWay Insurance
MiWay Insurance's reply19 Nov 2019, 08:18
Official
Thanks for taking the time to write to us. We have passed your feedback and your details on to the right team. They will get to the bottom of what happened and get in touch with proper feedback. In the interim, we would like to apologise for any hassles you have experienced!
 
Best regards,
The MiWay Team