JDW
Jillian Donné Williams

1 reviews | Active since Sept 2024

17 Sept 2024, 07:31

Poor service from Miway

So disappointed in the service offered at MiWay Insurance

My car was involved in a hit & run on Sunday 7 July 2024 after gathering all the necessary documentation the claim was registered on Tuesday 9 July 2024.

After numerous calls and emails I made to them with no success and empty promises I was finally advised to go to the nearest accessor to have my car accessed. My car was assessed 3 September and still no correspondence from the insurance company.

This is my first claim and the worst experience. I would not recommend Miway insurance.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply17 Sept 2024, 07:32
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team