Poor service from MiWay and Renew-It

Item: MiWay Insurance
Rating: 1
Author: Leon E

I am truly disgusted with Miway and Renew-It Randburg. On the 3rd of October 2018 a Taxi drove into my car. MiWay had it towed to Renew-It Randburg for repairs. They had my vehicle for more than 2 Months. Though out this process I was struggling to get answers from Renew-It. I contacted Miway and they said they would look into it. They did nothing to help me or give me any backing in the matter. It felt like they are in cahoots with Renew-It. How can an assessor miss this type of work. I know NOTHING about vehicle repairs but even I could see that this job was a ***** job.

Never support Miway or Renew-It.

a ****ed-Off Leon Eloff

Helpful (0)

Replies (3)

MiWay Insurance's replyOfficial

13 Dec 2018, 15:35

We’re so sorry to hear that we’ve let you down. Someone will be in touch shortly, to turn things around!

Best regards,
The MiWay Team

MiWay Insurance's reply13 Dec 2018, 15:35

Official

We’re so sorry to hear that we’ve let you down. Someone will be in touch shortly, to turn things around!

Best regards,
The MiWay Team

Leon E's updateReviewer Update

24 Jan 2019, 10:15

Thank you MiWay for your response and sorting out my query. Thank you to Albert Joubert and Tshepo Moeketsi for going the extra mile to ensure that my claim was sorted out promptly and correctly. You guys are what makes a big company a GREAT company. Regards Leon Eloff

Leon E's update24 Jan 2019, 10:15

Reviewer Update

MiWay Insurance's replyOfficial

24 Jan 2019, 10:55

Albert and Tshepo are truly special! Thanks for complimenting them on their great efforts in making sure you stay happily insured with us.

Best regards,
The MiWay Team

MiWay Insurance's reply24 Jan 2019, 10:55

Official

Albert and Tshepo are truly special! Thanks for complimenting them on their great efforts in making sure you stay happily insured with us.

Best regards,
The MiWay Team