Poor service from Miway

I am disgusted by the lack of service received from this company when my daughter tried to cancel her car policy with them - just no response at all, even when you write to an Agent directly! Just a numbers game clearly!! Sent: Thursday, April 26, 2018 1:41 PM To: ********** Cc: ********** Subject: FW: MiWay insurance policy ********** 4 Importance: High

Good day Jabu,

Our telecom of a few minutes ago refers. I am writing to you on behalf on my Daughter, Sarah Houston , who first advised you on Tuesday 17th April, per below e mail that she wished to cancel her Policy with yourselves as she had made alternative arrangements to Insure the vehicle under my Policy.

No acknowledgement, whatsoever, was received from your Company on receipt of this e mail, which was clearly received as no notification to the contrary was received.

Not having heard from you, we then wrote a 2nd e mail, with a Read Receipt request thereon, on Monday 23rd April. No confirmation, acknowledgement or response to this e mail has been received either!

This is unacceptable and we require you now to:

1. Acknowledge immediate cancellation of the Policy. 2. Confirmation that the Debit Order will not be presented for payment on 1st May

Please ensure that we receive a response from yourselves by no later than 15H00, today 26th instant.