TK
Thapelo K

1 reviews | Active since Feb 2021

24 Feb 2021, 10:40

Poor Service

I'm very disappointed with the Miway Assessor Vivek Amarchand who is punishing me on my claim because he wants to prove to a mutual friend we have whom he believes im discussing my claim with so now im some sort of a pawn that is used to play around to prove to each other, the guy is not even doing anything i have to do everything for him even after i gave him a consent form to access my personal information. Miway is a good insurance company i have used them for my cars before but people like Vivek Amarchand are the ones who are going to ruin the companies reputation by using their personal vendetta to compromise us as clients, my heart is sore because im the one who's been compromised while he is busy playing mind games with my claim

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Feb 2021, 10:57
Official
Thank you for taking the time to share your feedback – this doesn’t sound right at all! Please be assured that we have escalated your query to the right team, who will look into what happened and get back to you with proper feedback as soon as possible. In the interim, please know that we are committed to delivering world-class service and to fixing things when they go wrong.  Best regards,
The MiWay Team
 
TK
Thapelo K's update24 Feb 2021, 11:23
Reviewer Update
Thank you for your prompt response much appreciated