dR
dire R

1 reviews | Active since Mar 2009

24 Dec 2020, 14:23

Poor service delivery

I have since submitted a claim more than 48hrs I received a claim number that all received from miway insurance in 48hrs no update. I have followed all necessary steps leaving my alternative numbers as my cellphone is damaged and not working.

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply24 Dec 2020, 14:37
Official
We're sorry to hear that we have disappointed you! Your message is with the right team and an agent will be in touch shortly to see how we can sort this out.
 
Best regards,
The MiWay Team
 
dR
dire R's update24 Dec 2020, 16:27
Reviewer Update
It is with great disappointment for receiving such service a company which is said to be big but does not care about their client. I am without a funtional cellphone but I do have a cover which is fully insured and paid for every month. It is four days on festive season without a cellphone and without any update from Miway.