MK
Musa K

1 reviews | Active since Dec 2024

10 Dec 2024, 19:51

Poor service delivery

I just wanna warn future clients for Myway that there are employees who are failing to do their work properly. I received a poor service from Leeann who seem to be a ****** individual failing to provide proper meaning of declining my claim as a third party. Evidence is provided but is taking a side of a white man not to fix my car. The accident report is there and is being ignored in favour of a white man not to fix my and I'm feeling sorry for clients who are still willing to have My way as their insurance 😡😡There is poor investigation no assessment made. Tracking devices are ignored because they capture all the evidence. I'm not encouraging anyone to take policy from this business 🚮🚮🚮Be careful once the claim is more than R 20000 they resist to pay us🚮

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Dec 2024, 19:52
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team