Poor service

I personally would not recommend MiWay as a insurance Company based on my experience. Poor communication. I lodged a claim on a Monday for a cracked windscreen, something small one would think and would be considered a claim that would be sorted in a short period of time. Not at MiWay. After following up on several occasions from my side still not sorted and MiWay missing in action. When I finaly did get a call 4 days later I was informed turn around time for a windscreen replacement a whopping week. Then i requested assistance to cancel my policy on what is advertised as a wonderful self help app service, surprise no call no response. My experience on previous windscreen claims with other insurance houses was I was contacted same day and replacement done within 48 Hours. Way to go really doing it your way not clients way as advertised.