nR
nangamso R
1 reviews | Active since Sept 2014
04 Dec 2023, 15:08
POOR SERVICE
I find myself having to reactivate my hellopeter account this time of the year just to get Miway's attention because they don't take their clients seriously until they come to this app or they are blasted on social. I've had the worst experience with this insurance company each and every time i have had to claim. The process is never seamless! i have to call, follow up, deal with consultants that hang up the phone while im talking.. the list is endless.
Can someone give me a call before I cancel this policy!
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Replies (1)MiWay Insurance's replyOfficial
04 Dec 2023, 15:09It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply04 Dec 2023, 15:09
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
