Poor service at its best

<p>I was involve in an accident on Friday 30 June 2017 I used the app to forward my claim.they responded after three days and ask me to take car for assessment. On Monday 03 July they kept quite till today, after I asked if they didn't receive quotation is then that they respond that they are busy with validation.this morning I asked again response was that they cannot get information from the police I called police they told me no one called and I gave Miway the number I use they claim they can't go through but when I call I am able to go through it does not makes sense.this is very disappointing especially when looking at their adverts.they ask me to live Polokwane to go to thohoyandou to get accident report to forward it to them not by fax but email when u don't have resources it means you claim shall stuck till you email. I have never experience this with them before management must check and monitor their administrators well</p>