1 reviews | Active since Jul 2024
Poor service and workmanship - MiWay Insurance
Service is not good and POOR workmanship by appointed MiWay repairers. Repairs instead of replacements are done to save MiWay and their investors money at the expense of the policy holder/insured. Assessor takes sides with the repairers even though the assessor is not present when the vehicle is completed as to see/approve workmanship. Later the cracks start to show, revealing the poor repair/workmanship. Due to 'relationship' between assessor and repairer, the insured sits with the problem as the assessor indirectly passes blame onto the insured and thereby dismisses wrong doing by repairer to protect their 'relationship'. Having to constantly chase MiWay due to poor communication from their side was exhausting and frustrating. I have cancelled my policy and will rather have the poor workmanship which was done by MiWay, corrected at a reputable repairer at my own cost. I hope this reaches Mr Burton Naicker, CEO of MiWay.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
