MM
Megan M

1 reviews | Active since Dec 2017

06 Dec 2017, 09:35

Poor Service and lack of communication

On the 24 November 2017, I lodged a claim with MiWay for a cracked windscreen. 12 Days later, I still have not had my windscreen replaced. After numerous calls and emails to MiWay and their supplier, I am still waiting for my windscreen to be replaced

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply06 Dec 2017, 09:59
Official

We're sorry that it is taking longer expected. We will follow up and get back to you with feedback.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply07 Dec 2017, 12:58
Official

We do apologise for the delays on repairs Megan!

Our service provider has since been in touch to discuss. We are pleased to hear that your windscreen has been repaired. Please give us a shout should you need any further assistance.

Kind regards,
The MiWay Team