Poor service and abuse

my Way called my for an insurance and I told them I can’t take the insurance since thy require a different tracker from the one I have. They called me again saying they will check if thy current tracker doesn’t have the tracker they require then called my tracker company and told me they have it they communicated with them and the tracker company will call me for an upgrade. Tracker is installed and now they calling me for an over right while they are the one who instructed me to install the wrong racker. They wear busy calling me changes stories and changes the people who are calling me

I requested that they call my tracker company to remove the tracker they ordered and pay the cancellation fee. They say they will call Me in the on the 30 of September as we were communicating on the 29 of September.

To my surprise 29 September I received a revised policy schedule that has increased premium.

What night service is this. Been Black is real a struggle in SA