JM
Jacqueline M
1 reviews | Active since May 2016
15 Jun 2025, 22:20
Poor Service
Below is the reference number for claims logged on May 30th. Today is the 15th, and no one attended to them. I made a follow-up on the 07th of June, and I was told that with the dent & scrach claim, they will send me the disclaimer till date. I'm still waiting for it. With the windscreen crack, I was told that the service provider will call me, but no one called me. C*** & C***
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MiWay Insurance's replyOfficial
15 Jun 2025, 22:22It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply15 Jun 2025, 22:22
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team