Poor service

I been a client from2016 I been struggling to get a qoute for n vechile of mine They asked the documentation i emailed it to 3 diffrenr people . But still no one has feed back for me Miway is busy to get under my skin at the End of the day i will take my bussiness some where else i mean how long does it take to get a new vechile/ motor bike on to your system ..please hire people who wants do work and assist clients .