lM
lutendo M
1 reviews | Active since Apr 2019
15 Jan 2021, 17:14
POOR SERVICE
poor service from the claim handler Tsholo Molefi claim has been registered on the 08/01/2021 advisor requested a quote which was provided on the 11/01/2021 even today i still haven't receive any call from the advisor I have sent mails request call back, make use of WhatsApp chat, tried to call them but no feedback. every time when I call I'm being told that we are awaiting for quotation. I'm even asking myself if I'm covered with the right insurance??? all I'm asking its feedback on my claim
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MiWay Insurance's replyOfficial
16 Jan 2021, 07:57We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply16 Jan 2021, 07:57
Official
We are very sorry to hear of your frustrating experience. We’ve passed on your message to the relevant team, and they’ll be in touch with you soon. In the meantime, we’re so sorry for the hassles you’ve gone through.
Best regards,
The MiWay Team
Best regards,
The MiWay Team