1 reviews | Active since May 2017
Poor Service,
<p>We filled a claim with Miway on the 11 JANUARY 2017, Claim No. C812013, And the Claim was tranferd to a lady by the name of Michelle le Roux , i keeed on following on my claim with her and She always give me the run around and tellingh me that she will come back to me which she does not. and when i follow with her she tells me that she is busy with other queries and my query is with management. maybe to her my claim is not importand enough. everry time i call her, she always come with a new story.</p>
We're sorry that your claim is taking longer expected. We will follow up and get back to you with feedback.
Best regards,
The MiWay Team
We're sorry that your claim is taking longer expected. We will follow up and get back to you with feedback.
Best regards,
The MiWay Team
We’re sorry to hear you feel this way Manuel!
Madeleine has since been in touch, and she’s sent you the settlement on your claim against our client’s policy. Please feel free to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
We’re sorry to hear you feel this way Manuel!
Madeleine has since been in touch, and she’s sent you the settlement on your claim against our client’s policy. Please feel free to give us a call should you need anything else in the interim.
Kind regards,
The MiWay Team
Hi Miway
Documents were forwarded to Michelle le Roux and Madeleine van der Walt from miway, and i was promised that payments take 10 to 15 working days and today we are sitting on 19 working day since i forwarded all the documents and no one respond and informed me of any delays and i did send them an email and they didnt bother to respond to my email, and this makes it 6 months of logging a complain with miway with no responde to the matter. i'm very disappointed with how they take peoples complains for granted. or maybe is they way Miway treat clients?
Hi Miway
Documents were forwarded to Michelle le Roux and Madeleine van der Walt from miway, and i was promised that payments take 10 to 15 working days and today we are sitting on 19 working day since i forwarded all the documents and no one respond and informed me of any delays and i did send them an email and they didnt bother to respond to my email, and this makes it 6 months of logging a complain with miway with no responde to the matter. i'm very disappointed with how they take peoples complains for granted. or maybe is they way Miway treat clients?
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Thanks for the note Manuel!
Michelle has since been in touch to discuss your concerns, the finalisation of your claim and we’re also happy to report that your claim has since been settled. Please give us a call should you need anything else.
Kind regards,
The MiWay Team
Thanks for the note Manuel!
Michelle has since been in touch to discuss your concerns, the finalisation of your claim and we’re also happy to report that your claim has since been settled. Please give us a call should you need anything else.
Kind regards,
The MiWay Team