Poor Service
<p>I have been on an accident on the 02 February 2017, the guy assigned on my claim hasn't attempted to contact me and they have written off my car. I have sending emails and making phone calls, I never receive callbacks from the provider.</p> <p> </p> <p>It has been 4 weeks now and still don't have a car, I just have no hope that this will be resolved sooner. On the other hand a debit order is going through and yet they are to settle the car. Long short story, I am paying premium for a car I don't have right now.</p>
We're sorry for any delays you have experienced. We will follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
We're sorry for any delays you have experienced. We will follow up on your behalf and get back to you with feedback.
Best regards,
The MiWay Team
Hi,
It just doesn't make sense why one has to complain first before someone does their job. Worst after leaving so many messages to request a callbak.
Hi,
It just doesn't make sense why one has to complain first before someone does their job. Worst after leaving so many messages to request a callbak.
We need to sincerely apologise for the lack of service you experienced on your claim!
Sandile has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We need to sincerely apologise for the lack of service you experienced on your claim!
Sandile has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team