JG
Jannie G
1 reviews | Active since Jul 2019
31 Dec 2021, 15:35
POOR SERVICE
Added an item to my insurance price is high and could not understand how you can pay more for a phone that is worth R15K than I am paying for a phone that is valued at R24k requested if this was the best price the answer is yes without referring, today I send an email to Vuyiswa Cele requesting his assistance he answered very quickly asking for my policy info I gave this to him at 12H15 it is now 15H35 still no response, Miway is very quick to onboard you but if you have a problem or want to add anything you have endless problems, in the process of getting alternative quotes.
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MiWay Insurance's replyOfficial
31 Dec 2021, 16:31Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply31 Dec 2021, 16:31
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out.
Best regards,
The MiWay Team
Best regards,
The MiWay Team