POOR SERVICE

I would like to express my sincere disappointment in how my claim has been handled and the amount of time it has taken.<br> Since I logged the claim on the 20th of March which was the date of my accident I have not received not even a courtesy call from the insurance nor has anybody called me to inform me of the progress.<br> <br> I have phoned countless times for the Claims adviser Kgomotso to call me back and she hasn't even bothered.<br> <br> This is not the service you promised and as I first time claimer at Mi Way, this more than disappointment.<br> <br> Please can someone contact me.<br> <br> Even this morning I called and I got told the same nonsense that someone is going to call me back and still nothing!!!! I was told to hold and I held on for more than 20 min!!!<br> <br> I urgently need to have a courtesy car of which is part of the options I pay for<br>