Poor service

<p>Got involved in a hit and run accident on December 24th. I called miway to my surprise they where closed for the holidays. I went to the police station to report the incident then I got the case number. Finally on the 28th I managed to log a claim with miway a consultant by the name of Princess Mdlalose assisted gave me a claim number and her email and landline she then asked me to send 2 pictures of the car I did send the pictures to her and to ********** After I received an email saying they will provide me with feed back in 2-3 working days. No feedback was provided after the email. On 4th January 2017 I called the lady princess but no answer I sent her an email no response. I'm very disappointed with the level of service provided I'm even shocked why they asking me for pictures and that doesn't state in my contract that I have to take pics and send then in case I I'm in an accident I've called the lady more than 8 times today with my own airtime are they going to refund me my airtime I'm.so disappointed and can't wait for them to fix my car I'll take my business elsewhere. I've never missed a premium since I took up the insurance but the level service is so poor I'll never ever recommend this company to anyone. </p>