CK
C K

1 reviews | Active since Jan 2016

03 Jan 2017, 09:46

Poor service

<p>Policy nr ********** 7</p> <p>Call ref ********** 7</p> <p>I have called 3 times, sent callbacks to be called back and sent an email to the business department to change a driver to no avail. Everytime I call there's no one to assist.</p> <p>I'm sending this so if there's a claim the insurance can't turn around and say I never tried to get hold of them. </p> <p> </p>

0
Replies (2)
MiWay Insurance
MiWay Insurance's reply03 Jan 2017, 11:26
Official

We have passed your comment on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply05 Jan 2017, 08:32
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. Magdeline has since called to assist and we urge you to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team