1 reviews | Active since Nov 2016

28 Nov 2016, 18:12

Poor service

<p>Well you knly do good service at sales stage. And how does an advisor argue with a client and say i am wrong??? How in the hell do you actuvate a client on a code A(bike) licence on a car. A bunch of *********** people working there even the team managers are useless. You go to main office in kosmosdal they dont even want to help you face to face. Dont fool yourself Miway is really a **** insurance to be with i advise you look for other insurance.</p>

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Replies (3)
MiWay Insurance
MiWay Insurance's reply28 Nov 2016, 20:04
Official

We're so sorry to hear that we have upset you and we assure you that it is never our intention. We have passed your feedback onto our team and someone will be in touch first thing in the morning.

Best regards,

The MiWay Team

Best regards,

's update29 Nov 2016, 19:44
Reviewer Update

So you said you will get back to me but i have heard nothing at all?

MiWay Insurance
MiWay Insurance's reply09 Dec 2016, 12:47
Official

Thanks for bringing this to our attention! We’re so sorry to hear that the recent changes to your policy has left you feeling let down and undervalued! Dibuseng has since been in touch to update your policy to better suit your needs and we thank you for giving us another chance to make things right.

Please be assured of our commitment to always deliver awesome service and please let us know if you need help with anything else!

Best regards,
The MiWay Team

Best regards,