Poor Service

<p>On the 6 th of July 2016I registered a claim for a windscreen repair,***, I received instructions to take the vechile to a Glasfit dealer to do the assessment and if it could be repaired then to have it done. I proceeded as instructed and Glasfit said that the windscreen could be repaired but that Glasfit's policy does not allow repairs to be done to the windscreen if the damage is in the drivers line of sight as an insurance claim, and had to replace the windscreen as an insurance claim but they will do the repair if I paid the it out of pocket!!!! I went to PG Glass and asked if they had the same sort of policy regarding repairs and they said no, they had a look at the damage and said that it could be repaired. I emailed the Glasfit policy document to Miway and spoke to a consultant regarding the issue. The consultant said that he was not aware of the Glasfit policy and would come back to me with an answer!! This never happened the consultant's name is Abel with his email address of ********** My question is why does Miway deal with a company that is making money out of them by refusing to do repairs when they can be done. I asked if it would be possible to do the repairs and then claim it back, no answer is forthcoming from Miway. Maybe one should look for insurance at another company who deals with PG Glass? I really think its is shocking that the repairer makes the rules on what and how business is conducted and not the Insurance company!!!!!!</p>