1 reviews | Active since Jun 2016
Poor service
<p>I lodged a claim on the 24th June 2016 . My case was allocated to one of their consultant by name of Sandile Gwebu whom I'm battling to get hold of up to date. I also tried to get hold of his supervisor and still no luck. Every time I call their call centre, I'm being transferred to people whom don't know what to do and keeps on promising me that someone will call me back. Is it that difficult to transfer my case to a consultant who is available in the office? </p> <p> </p> <p>My claim number is C745012</p>
Good day Shoki,
Apologies for the inconvenience caused for not being able to reach us!
We’ll get a claims advisor to call and discuss your concerns.
Best regards,
The MiWay Team
Good day Shoki,
Apologies for the inconvenience caused for not being able to reach us!
We’ll get a claims advisor to call and discuss your concerns.
Best regards,
The MiWay Team
Dear Shoki,
We need to unconditionally apologise for the lack of service you experienced!
Sello has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
Dear Shoki,
We need to unconditionally apologise for the lack of service you experienced!
Sello has since been in touch to discuss your concerns, and we confirm that we have authorised and settled your claim! Please don’t hesitate to give us a call if you need any further assistance!
Kind regards,
The MiWay Team